At Ridex, we aim to deliver your order quickly and safely. This shipping policy explains how we process and ship orders.
- Order Processing
Orders are processed within 1–2 business days. You will receive a confirmation email as soon as your order has shipped. - Shipping Destinations
We ship to selected countries. Available shipping options are shown at checkout. Don't see your country listed? Contact us at: info@ridex.cc - Delivery Times
Estimated delivery time is 3–7 business days, depending on your location. Delivery times are estimates and may be affected by customs, carrier delays, or holidays. - Shipping Costs
We offer free shipping on every order, with no minimum required. - Tracking
Where available, you will receive tracking information by email as soon as your order has shipped. - Customs and Import Duties
For international orders, customers are responsible for any customs fees, taxes, or import duties. We are not responsible for delays caused by customs processing. - Lost or Delayed Packages
Does your package appear lost or significantly delayed? Contact us at: info@ridex.cc - Incorrect Address
Please make sure your shipping address is correct when placing your order. We are not responsible for packages lost due to an incorrect address. - Contact
info@ridex.cc